Advanced Skill Certificate in Social Media Marketing Crisis Management
-- viewing nowSocial Media Marketing Crisis Management: This Advanced Skill Certificate equips you with the essential strategies and tactics to navigate online reputational threats. Designed for marketing professionals, PR specialists, and business owners, this program covers crisis communication, social listening, and brand reputation management.
2,624+
Students enrolled
GBP £ 140
GBP £ 202
Save 44% with our special offer
About this course
100% online
Learn from anywhere
Shareable certificate
Add to your LinkedIn profile
2 months to complete
at 2-3 hours a week
Start anytime
No waiting period
Course details
• Crisis Communication Strategies & Planning
• Social Listening & Sentiment Analysis
• Content Creation & Messaging for Crisis Response
• Engaging with Stakeholders During a Crisis
• Managing Reputation & Brand Image
• Utilizing Social Media Analytics for Crisis Evaluation
• Legal & Ethical Considerations in Crisis Management
• Post-Crisis Recovery & Reputation Repair
Career path
Job Role | Description |
---|---|
Social Media Marketing Crisis Manager | Develops and implements strategies to mitigate online reputational damage; excels in real-time crisis response and communication. High demand for proactive planning and reactive execution. |
Digital PR & Crisis Communications Specialist | Manages online reputation and handles negative publicity; skilled in crafting compelling narratives and engaging stakeholders during a crisis. Requires strong media relations expertise. |
Social Media Strategist (Crisis Management Focus) | Develops preventative social media strategies to minimize crisis potential; adept at identifying and addressing emerging threats to brand reputation. Focus on proactive mitigation. |
Community Manager (Crisis Response) | Engages with online communities and manages negative sentiment during crises; requires excellent communication and conflict-resolution skills. Critical for real-time brand protection. |
Entry requirements
- Basic understanding of the subject matter
- Proficiency in English language
- Computer and internet access
- Basic computer skills
- Dedication to complete the course
No prior formal qualifications required. Course designed for accessibility.
Course status
This course provides practical knowledge and skills for professional development. It is:
- Not accredited by a recognized body
- Not regulated by an authorized institution
- Complementary to formal qualifications
You'll receive a certificate of completion upon successfully finishing the course.
Why people choose us for their career
Loading reviews...
Frequently Asked Questions
Course fee
- 3-4 hours per week
- Early certificate delivery
- Open enrollment - start anytime
- 2-3 hours per week
- Regular certificate delivery
- Open enrollment - start anytime
- Full course access
- Digital certificate
- Course materials
Get course information
Earn a career certificate
