Global Certificate Course in Social Media Crisis Planning

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Social Media Crisis Planning: Prepare your organization for online reputational threats. This Global Certificate Course equips you with practical strategies to mitigate social media crises.

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About this course

Designed for communication professionals, marketing managers, and PR specialists, this course covers risk assessment, crisis communication, and social listening. Learn to develop a comprehensive crisis communication plan and master social media monitoring techniques. Gain valuable skills to protect your brand's reputation and navigate challenging online situations. Enroll today and become a crisis communication expert.

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Course details

• Understanding the Social Media Landscape and its Crisis Potential
• Identifying and Assessing Social Media Risks
• Developing a Social Media Crisis Communication Plan
• Building a Strong Social Media Presence for Crisis Management
• Monitoring Social Media for Early Warning Signs
• Responding to Social Media Crises Effectively
• Utilizing Social Listening Tools for Crisis Management
• Measuring the Effectiveness of Crisis Response
• Legal and Ethical Considerations in Social Media Crisis Communication
• Post-Crisis Analysis and Improvement

Career path

Career Role Description
Social Media Manager (Crisis Communication) Develops and implements social media strategies, focusing on proactive crisis planning and reactive response. High demand for strategic thinking and quick problem-solving.
Public Relations Specialist (Digital) Manages the organization's reputation across digital platforms. Expertise in crisis communication and media relations is crucial. Strong writing skills and stakeholder management are essential.
Digital Marketing Manager (Crisis Management) Oversees digital marketing campaigns while integrating crisis communication protocols. Requires a comprehensive understanding of SEO, SEM, and social media analytics.
Community Manager (Social Media Crisis) Focuses on direct engagement with online communities. Must be adept at identifying, addressing, and mitigating potential crises. Excellent communication and empathy are vital.

Entry requirements

  • Basic understanding of the subject matter
  • Proficiency in English language
  • Computer and internet access
  • Basic computer skills
  • Dedication to complete the course

No prior formal qualifications required. Course designed for accessibility.

Course status

This course provides practical knowledge and skills for professional development. It is:

  • Not accredited by a recognized body
  • Not regulated by an authorized institution
  • Complementary to formal qualifications

You'll receive a certificate of completion upon successfully finishing the course.

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Sample Certificate Background
GLOBAL CERTIFICATE COURSE IN SOCIAL MEDIA CRISIS PLANNING
is awarded to
Learner Name
who has completed a programme at
London School of International Business (LSIB)
Awarded on
05 May 2025
Blockchain Id: s-1-a-2-m-3-p-4-l-5-e
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