Postgraduate Certificate in Conflict Analysis in Social Media Marketing
-- viewing nowPostgraduate Certificate in Conflict Analysis in Social Media Marketing: Master the art of navigating online disputes. This program equips you with the skills to analyze and resolve conflicts arising from social media marketing campaigns.
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Course details
• Theories of Online Conflict & Polarization
• Crisis Communication & Reputation Management in Social Media
• Content Moderation & Community Management Strategies
• Analyzing Social Media Discourse: Methods & Tools
• Strategic Communication for Conflict Resolution
• Legal & Ethical Considerations in Social Media Conflict
• Case Studies in Social Media Conflict Management
• Building Resilience to Online Harassment & Abuse
• Developing a Social Media Conflict Resolution Plan
Career path
Career Role & Skill Demand (UK) | Description |
---|---|
Social Media Conflict Analyst | Analyzes online conflicts, identifies trends, and develops strategies for conflict resolution within social media marketing campaigns. High demand for critical thinking and conflict resolution skills. |
Digital PR & Crisis Management Specialist | Manages brand reputation during online crises, leveraging conflict analysis skills for proactive and reactive communication strategies. Strong communication and media relations skills are vital. |
Community Manager (Conflict Resolution Focus) | Moderates online communities, de-escalates conflicts, and fosters positive engagement. Exceptional communication and conflict resolution expertise are paramount. |
Social Listening & Sentiment Analyst | Monitors social media conversations, identifies emerging conflicts, and provides insights to inform marketing decisions. Analytical skills and data interpretation expertise are crucial. |
Entry requirements
- Basic understanding of the subject matter
- Proficiency in English language
- Computer and internet access
- Basic computer skills
- Dedication to complete the course
No prior formal qualifications required. Course designed for accessibility.
Course status
This course provides practical knowledge and skills for professional development. It is:
- Not accredited by a recognized body
- Not regulated by an authorized institution
- Complementary to formal qualifications
You'll receive a certificate of completion upon successfully finishing the course.
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