Certified Professional in Social Media for Crisis Communication

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Certified Professional in Social Media for Crisis Communication equips professionals with the skills to navigate online reputational challenges. This certification targets public relations, marketing, and communications professionals.

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About this course

Learn to develop social media crisis management plans. Master brand protection strategies. Gain expertise in social listening and rapid response techniques. Understand legal and ethical considerations in crisis communication. Enhance your career prospects by demonstrating your crisis communication expertise. Become a certified expert, and build professional credibility. Enroll today!

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Course details

• Social Media Landscape & Crisis Communication
• Crisis Communication Planning & Strategy
• Social Listening & Monitoring Tools
• Content Creation & Management in Crisis
• Reputation Management & Brand Recovery
• Legal & Ethical Considerations
• Stakeholder Engagement & Communication
• Crisis Simulation & Training
• Measurement & Evaluation of Crisis Response

Career path

Job Title Description
Social Media Crisis Manager (UK) Develops and implements social media strategies to mitigate crises, leveraging expertise in crisis communication and social listening.
Digital PR & Crisis Communication Specialist Manages online reputation, responds to negative feedback and develops proactive strategies for crisis prevention in the digital space. Strong crisis communication skills essential.
Social Media Community Manager & Crisis Response Monitors social media channels, addresses immediate concerns, and escalates critical issues during crises, acting as a first point of contact for crisis communication.
Senior Social Media Analyst & Crisis Consultant Provides high-level strategic guidance on social media crisis management, analyzing data, identifying risks, and devising mitigation strategies.

Entry requirements

  • Basic understanding of the subject matter
  • Proficiency in English language
  • Computer and internet access
  • Basic computer skills
  • Dedication to complete the course

No prior formal qualifications required. Course designed for accessibility.

Course status

This course provides practical knowledge and skills for professional development. It is:

  • Not accredited by a recognized body
  • Not regulated by an authorized institution
  • Complementary to formal qualifications

You'll receive a certificate of completion upon successfully finishing the course.

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Earn a career certificate

Sample Certificate Background
CERTIFIED PROFESSIONAL IN SOCIAL MEDIA FOR CRISIS COMMUNICATION
is awarded to
Learner Name
who has completed a programme at
London School of International Business (LSIB)
Awarded on
05 May 2025
Blockchain Id: s-1-a-2-m-3-p-4-l-5-e
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