Certified Professional in Social Media for Crisis Communication
-- viewing nowCertified Professional in Social Media for Crisis Communication equips professionals with the skills to navigate online reputational challenges. This certification targets public relations, marketing, and communications professionals.
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Course details
• Crisis Communication Planning & Strategy
• Social Listening & Monitoring Tools
• Content Creation & Management in Crisis
• Reputation Management & Brand Recovery
• Legal & Ethical Considerations
• Stakeholder Engagement & Communication
• Crisis Simulation & Training
• Measurement & Evaluation of Crisis Response
Career path
Job Title | Description |
---|---|
Social Media Crisis Manager (UK) | Develops and implements social media strategies to mitigate crises, leveraging expertise in crisis communication and social listening. |
Digital PR & Crisis Communication Specialist | Manages online reputation, responds to negative feedback and develops proactive strategies for crisis prevention in the digital space. Strong crisis communication skills essential. |
Social Media Community Manager & Crisis Response | Monitors social media channels, addresses immediate concerns, and escalates critical issues during crises, acting as a first point of contact for crisis communication. |
Senior Social Media Analyst & Crisis Consultant | Provides high-level strategic guidance on social media crisis management, analyzing data, identifying risks, and devising mitigation strategies. |
Entry requirements
- Basic understanding of the subject matter
- Proficiency in English language
- Computer and internet access
- Basic computer skills
- Dedication to complete the course
No prior formal qualifications required. Course designed for accessibility.
Course status
This course provides practical knowledge and skills for professional development. It is:
- Not accredited by a recognized body
- Not regulated by an authorized institution
- Complementary to formal qualifications
You'll receive a certificate of completion upon successfully finishing the course.
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