Certified Professional in Crisis Communication on Social Media
-- viewing nowCertified Professional in Crisis Communication on Social Media equips professionals with essential skills to manage online reputational risks. This certification is ideal for public relations, marketing, and communications professionals.
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Course details
• Social Media Landscape & Platforms
• Social Listening & Monitoring
• Crisis Communication Strategy Development
• Message Crafting & Content Creation
• Engagement & Community Management During a Crisis
• Reputation Management & Brand Recovery
• Legal & Ethical Considerations
• Measuring & Reporting Social Media Performance During a Crisis
Career path
Career Role (Certified Professional in Crisis Communication on Social Media) | Description |
---|---|
Social Media Crisis Manager | Develops and implements strategies to mitigate reputational damage during online crises. Expertise in real-time social listening and rapid response crucial. |
Digital PR & Crisis Communications Specialist | Manages online reputation and handles media relations during crises. Skilled in crafting compelling narratives and engaging stakeholders across digital channels. |
Social Media Analyst (Crisis Communication Focus) | Analyzes social media trends and sentiment to identify potential crises and inform proactive communication strategies. Strong data analysis and reporting skills essential. |
Entry requirements
- Basic understanding of the subject matter
- Proficiency in English language
- Computer and internet access
- Basic computer skills
- Dedication to complete the course
No prior formal qualifications required. Course designed for accessibility.
Course status
This course provides practical knowledge and skills for professional development. It is:
- Not accredited by a recognized body
- Not regulated by an authorized institution
- Complementary to formal qualifications
You'll receive a certificate of completion upon successfully finishing the course.
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