Certified Professional in Crisis Communication on Social Media

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Certified Professional in Crisis Communication on Social Media equips professionals with essential skills to manage online reputational risks. This certification is ideal for public relations, marketing, and communications professionals.

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About this course

Learn to develop crisis communication plans, utilize social listening tools, and craft effective messaging during online crises. Master social media monitoring and engage in stakeholder communication strategies. Gain expertise in brand protection and risk mitigation within the digital sphere. Become a confident crisis communicator. Enhance your career prospects. Explore the certification program today and elevate your skills.

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Course details

• Crisis Communication Fundamentals
• Social Media Landscape & Platforms
• Social Listening & Monitoring
• Crisis Communication Strategy Development
• Message Crafting & Content Creation
• Engagement & Community Management During a Crisis
• Reputation Management & Brand Recovery
• Legal & Ethical Considerations
• Measuring & Reporting Social Media Performance During a Crisis

Career path

Career Role (Certified Professional in Crisis Communication on Social Media) Description
Social Media Crisis Manager Develops and implements strategies to mitigate reputational damage during online crises. Expertise in real-time social listening and rapid response crucial.
Digital PR & Crisis Communications Specialist Manages online reputation and handles media relations during crises. Skilled in crafting compelling narratives and engaging stakeholders across digital channels.
Social Media Analyst (Crisis Communication Focus) Analyzes social media trends and sentiment to identify potential crises and inform proactive communication strategies. Strong data analysis and reporting skills essential.

Entry requirements

  • Basic understanding of the subject matter
  • Proficiency in English language
  • Computer and internet access
  • Basic computer skills
  • Dedication to complete the course

No prior formal qualifications required. Course designed for accessibility.

Course status

This course provides practical knowledge and skills for professional development. It is:

  • Not accredited by a recognized body
  • Not regulated by an authorized institution
  • Complementary to formal qualifications

You'll receive a certificate of completion upon successfully finishing the course.

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Earn a career certificate

Sample Certificate Background
CERTIFIED PROFESSIONAL IN CRISIS COMMUNICATION ON SOCIAL MEDIA
is awarded to
Learner Name
who has completed a programme at
London School of International Business (LSIB)
Awarded on
05 May 2025
Blockchain Id: s-1-a-2-m-3-p-4-l-5-e
Add this credential to your LinkedIn profile, resume, or CV. Share it on social media and in your performance review.
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