Certified Professional in Crisis Response on Social Media

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Certified Professional in Crisis Response on Social Media (CPRSM) certification equips professionals to manage online crises effectively. This program is designed for communications professionals, social media managers, and crisis management teams.

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About this course

Learn to identify, assess, and respond to social media crises. Master brand protection strategies and reputation management techniques. Develop skills in social listening, crisis communication planning, and stakeholder engagement. Gain industry-recognized credentials to enhance your career prospects. Elevate your crisis communication capabilities. Become a CPRSM today! Explore the program details and enroll now!

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Course details

• Crisis Communication Strategies & Planning
• Social Listening & Monitoring for Early Warning Signs
• Identifying & Addressing Misinformation & Disinformation
• Engaging with Affected Communities & Stakeholders
• Managing Online Reputation During a Crisis
• Crisis Response Team Collaboration & Coordination
• Legal & Ethical Considerations in Social Media Crisis Response
• Post-Crisis Review & Improvement Strategies
• Content Creation & Scheduling for Crisis Communication
• Measuring the Effectiveness of Social Media Crisis Response

Career path

Certified Professional in Crisis Response Career Roles (UK) Description
Crisis Response Manager Develops and implements crisis management plans; leads crisis response teams; manages communication during emergencies.
Trauma-Informed Counselor (Crisis Intervention) Provides support and counseling to individuals experiencing trauma or crisis; utilizes evidence-based interventions.
Mental Health First Aider (Crisis Response) Offers immediate support to individuals in mental health crisis; provides guidance and resources.
Emergency Response Coordinator Coordinates emergency response activities; manages resources and personnel during crises; ensures effective communication.
Social Worker (Crisis Intervention) Provides support and intervention services to individuals and families facing crisis situations; assists with accessing resources.

Entry requirements

  • Basic understanding of the subject matter
  • Proficiency in English language
  • Computer and internet access
  • Basic computer skills
  • Dedication to complete the course

No prior formal qualifications required. Course designed for accessibility.

Course status

This course provides practical knowledge and skills for professional development. It is:

  • Not accredited by a recognized body
  • Not regulated by an authorized institution
  • Complementary to formal qualifications

You'll receive a certificate of completion upon successfully finishing the course.

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Earn a career certificate

Sample Certificate Background
CERTIFIED PROFESSIONAL IN CRISIS RESPONSE ON SOCIAL MEDIA
is awarded to
Learner Name
who has completed a programme at
London School of International Business (LSIB)
Awarded on
05 May 2025
Blockchain Id: s-1-a-2-m-3-p-4-l-5-e
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