Certified Professional in Crisis Communication Planning for Social Media

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Certified Professional in Crisis Communication Planning for Social Media is your essential certification. It equips you with strategic social media crisis management skills.

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About this course

Ideal for public relations professionals, social media managers, and crisis communication teams. Learn to develop crisis communication plans, manage online reputation, and engage stakeholders effectively. Master social listening, message crafting, and rapid response techniques. Gain the confidence and competence to navigate any online crisis. Boost your career and protect your organization's reputation. Enroll today and become a Certified Professional. Discover how to turn crises into opportunities.

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Course details

• Crisis Communication Fundamentals and Theories
• Social Media Landscape and Platforms
• Social Listening and Monitoring for Early Warning Signs
• Developing a Social Media Crisis Communication Plan
• Messaging and Narrative Strategy for Social Media
• Engaging with Stakeholders on Social Media During a Crisis
• Managing Reputation and Brand Image Online
• Crisis Communication Measurement and Evaluation
• Legal and Ethical Considerations in Social Media Crisis Communication
• Post-Crisis Communication and Recovery Strategies

Career path

Job Role Description
Crisis Communication Manager (Social Media) Develops and implements social media strategies for crisis management; monitors social listening tools for potential threats. High demand for strategic planning and execution.
Social Media Crisis Response Specialist Provides real-time response to online crises; engages with stakeholders on social media platforms. Requires exceptional communication and problem-solving skills.
Digital PR & Crisis Communication Consultant Advises organizations on social media crisis preparedness and response; offers strategic guidance and training. Expertise in reputation management is essential.
Social Media Analyst (Crisis Focus) Analyzes social media trends to identify potential crisis situations; provides data-driven insights to inform response strategies. Data analysis and interpretation are key.

Entry requirements

  • Basic understanding of the subject matter
  • Proficiency in English language
  • Computer and internet access
  • Basic computer skills
  • Dedication to complete the course

No prior formal qualifications required. Course designed for accessibility.

Course status

This course provides practical knowledge and skills for professional development. It is:

  • Not accredited by a recognized body
  • Not regulated by an authorized institution
  • Complementary to formal qualifications

You'll receive a certificate of completion upon successfully finishing the course.

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Earn a career certificate

Sample Certificate Background
CERTIFIED PROFESSIONAL IN CRISIS COMMUNICATION PLANNING FOR SOCIAL MEDIA
is awarded to
Learner Name
who has completed a programme at
London School of International Business (LSIB)
Awarded on
05 May 2025
Blockchain Id: s-1-a-2-m-3-p-4-l-5-e
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