Advanced Certificate in Social Listening Tools

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Social Listening Tools: Master the art of online conversation analysis. This Advanced Certificate equips you with expert-level skills in using leading social listening platforms like Brandwatch, Sprinklr, and Talkwalker.

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About this course

Learn advanced techniques for data mining, sentiment analysis, and competitive intelligence. Ideal for marketing professionals, brand managers, and social media analysts seeking to leverage social data for strategic decision-making. Develop actionable insights from social media conversations. Gain a competitive edge. Boost your career prospects and unlock the power of social intelligence. Enroll today!

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Course details

• Introduction to Social Listening and its Applications
• Identifying Key Social Media Platforms and Data Sources
• Utilizing Social Listening Tools: Functionality and Features
• Data Analysis and Interpretation Techniques
• Developing Effective Social Listening Strategies
• Sentiment Analysis and Brand Monitoring
• Crisis Communication and Reputation Management
• Advanced Analytics and Reporting
• Ethical Considerations and Best Practices
• Case Studies and Real-World Applications

Career path

Job Role Description
Social Media Analyst Analyze social media data to understand consumer sentiment and brand perception. Track social listening trends and provide actionable insights.
Digital Marketing Specialist (Social Media Focus) Develop and implement social media strategies. Leverage social listening tools for campaign optimization and competitor analysis.
Data Scientist (Social Media) Extract valuable insights from large social media datasets. Employ advanced statistical methods and social listening technologies for predictive modeling.
Market Research Analyst Gather and analyze data from various sources, including social media, to inform marketing decisions. Employ social listening to identify emerging trends.

Entry requirements

  • Basic understanding of the subject matter
  • Proficiency in English language
  • Computer and internet access
  • Basic computer skills
  • Dedication to complete the course

No prior formal qualifications required. Course designed for accessibility.

Course status

This course provides practical knowledge and skills for professional development. It is:

  • Not accredited by a recognized body
  • Not regulated by an authorized institution
  • Complementary to formal qualifications

You'll receive a certificate of completion upon successfully finishing the course.

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Earn a career certificate

Sample Certificate Background
ADVANCED CERTIFICATE IN SOCIAL LISTENING TOOLS
is awarded to
Learner Name
who has completed a programme at
London School of International Business (LSIB)
Awarded on
05 May 2025
Blockchain Id: s-1-a-2-m-3-p-4-l-5-e
Add this credential to your LinkedIn profile, resume, or CV. Share it on social media and in your performance review.
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