Graduate Certificate in Social Media Crisis Communication Strategies

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Social Media Crisis Communication Strategies: This Graduate Certificate equips professionals with the skills to navigate today's complex digital landscape. Learn to mitigate reputational damage and manage online narratives during a crisis.

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About this course

Ideal for public relations, marketing, and communications professionals. Develop expertise in social listening, crisis response planning, and brand recovery. Master effective communication techniques across diverse platforms, including Twitter, Facebook, and Instagram. Enhance your career with specialized knowledge in digital risk and strategic communication. Enroll today and become a confident crisis communicator. Explore the program details and apply now!

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Course details

• Social Media Landscape & Trends
• Crisis Communication Theories & Models
• Identifying & Assessing Social Media Crises
• Developing a Social Media Crisis Communication Plan
• Social Listening & Monitoring Tools
• Messaging & Storytelling for Crisis Communication
• Managing Social Media Channels During a Crisis
• Measuring the Effectiveness of Crisis Communication
• Ethical Considerations & Legal Implications
• Case Studies in Social Media Crisis Management

Career path

Social Media Crisis Communication Careers in the UK

Job Role Description
Social Media Manager (Crisis Communication) Develops and implements strategies to mitigate online reputational damage; monitors social media for potential crises. High demand.
Public Relations Specialist (Digital) Manages media relations during crises; crafts compelling narratives to counteract negative publicity. Strong salary potential.
Communications Consultant (Social Media) Provides expert advice on social media crisis management; assists organizations in navigating online reputational challenges. Growing job market.
Digital Marketing Manager (Crisis Response) Integrates crisis communication strategies into broader digital marketing plans; ensures brand consistency and reputation protection online. Excellent career prospects.

Entry requirements

  • Basic understanding of the subject matter
  • Proficiency in English language
  • Computer and internet access
  • Basic computer skills
  • Dedication to complete the course

No prior formal qualifications required. Course designed for accessibility.

Course status

This course provides practical knowledge and skills for professional development. It is:

  • Not accredited by a recognized body
  • Not regulated by an authorized institution
  • Complementary to formal qualifications

You'll receive a certificate of completion upon successfully finishing the course.

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Sample Certificate Background
GRADUATE CERTIFICATE IN SOCIAL MEDIA CRISIS COMMUNICATION STRATEGIES
is awarded to
Learner Name
who has completed a programme at
London School of International Business (LSIB)
Awarded on
05 May 2025
Blockchain Id: s-1-a-2-m-3-p-4-l-5-e
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