Postgraduate Certificate in Implementing Polls for Customer Feedback and Insights on Social Media

-- viewing now

Polls are powerful tools for gathering customer feedback and social media insights. This Postgraduate Certificate teaches you how to effectively implement and analyze polls across various social media platforms.

4.0
Based on 6,700 reviews

3,308+

Students enrolled

GBP £ 140

GBP £ 202

Save 44% with our special offer

Start Now

About this course

Learn best practices for poll design, data analysis, and reporting. Understand the ethical considerations and legal implications of data collection. Designed for marketing professionals, researchers, and anyone seeking to improve customer engagement. Gain practical skills in using social listening to inform your poll strategy. Enhance your career prospects by mastering this vital skill. Enroll today and unlock the power of social media polls!

100% online

Learn from anywhere

Shareable certificate

Add to your LinkedIn profile

2 months to complete

at 2-3 hours a week

Start anytime

No waiting period

Course details

• Social Media Landscape & Customer Engagement
• Poll Design & Best Practices for Social Media
• Choosing the Right Social Media Platform for Polls
• Data Analytics for Social Media Polls: Interpretation & Reporting
• Ethical Considerations & Privacy in Social Media Polling
• Advanced Poll Techniques & A/B Testing
• Utilizing Social Listening Tools for Enhanced Insights
• Integrating Poll Data with CRM Systems
• Case Studies & Real-World Applications
• Developing Actionable Strategies Based on Poll Results

Career path

Career Role Description
Social Media Analyst (Customer Feedback) Analyze social media data for customer feedback insights, identifying trends and areas for improvement using advanced polling techniques.
Market Research Executive (Social Media Polls) Design and implement social media polls to gather market research data, analyze results, and present findings to clients. Expertise in poll design for maximum impact is crucial.
Digital Marketing Specialist (Polls & Surveys) Develop and execute social media marketing campaigns that leverage polls and surveys for audience engagement and lead generation. Strong understanding of customer feedback mechanisms.
Data Scientist (Social Listening & Polling) Utilize advanced analytics to interpret data from social media polls and surveys, providing actionable insights for business decisions. Develop predictive models based on collected data.

Entry requirements

  • Basic understanding of the subject matter
  • Proficiency in English language
  • Computer and internet access
  • Basic computer skills
  • Dedication to complete the course

No prior formal qualifications required. Course designed for accessibility.

Course status

This course provides practical knowledge and skills for professional development. It is:

  • Not accredited by a recognized body
  • Not regulated by an authorized institution
  • Complementary to formal qualifications

You'll receive a certificate of completion upon successfully finishing the course.

Why people choose us for their career

Loading reviews...

Frequently Asked Questions

What makes this course unique compared to others?

How long does it take to complete the course?

What support will I receive during the course?

Is the certificate recognized internationally?

What career opportunities will this course open up?

When can I start the course?

What is the course format and learning approach?

Skills you'll gain

Social Media Analytics Poll Implementation Customer Feedback Data Interpretation

Course fee

MOST POPULAR
Fast Track GBP £140
Complete in 1 month
Accelerated Learning Path
  • 3-4 hours per week
  • Early certificate delivery
  • Open enrollment - start anytime
Start Now
Standard Mode GBP £90
Complete in 2 months
Flexible Learning Pace
  • 2-3 hours per week
  • Regular certificate delivery
  • Open enrollment - start anytime
Start Now
What's included in both plans:
  • Full course access
  • Digital certificate
  • Course materials
All-Inclusive Pricing • No hidden fees or additional costs

Get course information

We'll send you detailed course information

Pay as a company

Request an invoice for your company to pay for this course.

Pay by Invoice

Earn a career certificate

Sample Certificate Background
POSTGRADUATE CERTIFICATE IN IMPLEMENTING POLLS FOR CUSTOMER FEEDBACK AND INSIGHTS ON SOCIAL MEDIA
is awarded to
Learner Name
who has completed a programme at
London School of International Business (LSIB)
Awarded on
05 May 2025
Blockchain Id: s-1-a-2-m-3-p-4-l-5-e
Add this credential to your LinkedIn profile, resume, or CV. Share it on social media and in your performance review.
SSB Logo

4.8
New Enrollment