Graduate Certificate in Social Media Customer Sales Techniques

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Social Media Customer Sales Techniques: This Graduate Certificate empowers sales professionals and marketing enthusiasts. Learn to leverage platforms like Facebook, Instagram, and Twitter for lead generation and customer engagement.

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About this course

Master social selling strategies, including content marketing and social listening. Develop data-driven approaches to analyze campaign performance and optimize ROI. Enhance your customer relationship management (CRM) skills within the social media context. This program provides practical skills and best practices for success in the digital age. Advance your career in sales and marketing. Enroll today and unlock your full potential!

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Course details

• Social Listening and Brand Monitoring
• Customer Relationship Management (CRM) on Social Media
• Social Selling Strategies and Techniques
• Content Marketing for Social Commerce
• Paid Social Media Advertising for Sales
• Social Media Analytics and Reporting
• Mastering Social Media Platforms for Sales
• Ethical Considerations in Social Media Sales
• Sales Funnel Optimization on Social Media
• Crisis Communication and Reputation Management on Social Media

Career path

Career Role: Social Media Customer Sales Executive (UK) Description
Social Media Marketing Specialist Develop and execute social media strategies to drive sales, focusing on customer engagement and lead generation. High demand in UK e-commerce and SaaS sectors.
Social Media Customer Sales Manager Oversee social media sales teams, setting targets and monitoring performance. Requires strong leadership and sales management skills. Growing job market in UK digital agencies.
Community Manager (Sales Focus) Build and nurture online communities to cultivate brand loyalty and drive sales conversions. Excellent communication and customer service skills crucial. High demand across diverse UK industries.
E-commerce Social Media Sales Associate Handle customer inquiries, process orders, and resolve issues via social media platforms. Strong problem-solving and technical aptitude required. Significant growth in the UK online retail sector.

Entry requirements

  • Basic understanding of the subject matter
  • Proficiency in English language
  • Computer and internet access
  • Basic computer skills
  • Dedication to complete the course

No prior formal qualifications required. Course designed for accessibility.

Course status

This course provides practical knowledge and skills for professional development. It is:

  • Not accredited by a recognized body
  • Not regulated by an authorized institution
  • Complementary to formal qualifications

You'll receive a certificate of completion upon successfully finishing the course.

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Sample Certificate Background
GRADUATE CERTIFICATE IN SOCIAL MEDIA CUSTOMER SALES TECHNIQUES
is awarded to
Learner Name
who has completed a programme at
London School of International Business (LSIB)
Awarded on
05 May 2025
Blockchain Id: s-1-a-2-m-3-p-4-l-5-e
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