Graduate Certificate in Social Media Customer Sales Techniques
-- viewing nowSocial Media Customer Sales Techniques: This Graduate Certificate empowers sales professionals and marketing enthusiasts. Learn to leverage platforms like Facebook, Instagram, and Twitter for lead generation and customer engagement.
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Course details
• Customer Relationship Management (CRM) on Social Media
• Social Selling Strategies and Techniques
• Content Marketing for Social Commerce
• Paid Social Media Advertising for Sales
• Social Media Analytics and Reporting
• Mastering Social Media Platforms for Sales
• Ethical Considerations in Social Media Sales
• Sales Funnel Optimization on Social Media
• Crisis Communication and Reputation Management on Social Media
Career path
Career Role: Social Media Customer Sales Executive (UK) | Description |
---|---|
Social Media Marketing Specialist | Develop and execute social media strategies to drive sales, focusing on customer engagement and lead generation. High demand in UK e-commerce and SaaS sectors. |
Social Media Customer Sales Manager | Oversee social media sales teams, setting targets and monitoring performance. Requires strong leadership and sales management skills. Growing job market in UK digital agencies. |
Community Manager (Sales Focus) | Build and nurture online communities to cultivate brand loyalty and drive sales conversions. Excellent communication and customer service skills crucial. High demand across diverse UK industries. |
E-commerce Social Media Sales Associate | Handle customer inquiries, process orders, and resolve issues via social media platforms. Strong problem-solving and technical aptitude required. Significant growth in the UK online retail sector. |
Entry requirements
- Basic understanding of the subject matter
- Proficiency in English language
- Computer and internet access
- Basic computer skills
- Dedication to complete the course
No prior formal qualifications required. Course designed for accessibility.
Course status
This course provides practical knowledge and skills for professional development. It is:
- Not accredited by a recognized body
- Not regulated by an authorized institution
- Complementary to formal qualifications
You'll receive a certificate of completion upon successfully finishing the course.
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