Certificate Programme in Social Media Listening for Small Businesses
-- viewing nowSocial Media Listening is crucial for small businesses. This Certificate Programme teaches you to effectively monitor online conversations.
6,943+
Students enrolled
GBP £ 140
GBP £ 202
Save 44% with our special offer
About this course
100% online
Learn from anywhere
Shareable certificate
Add to your LinkedIn profile
2 months to complete
at 2-3 hours a week
Start anytime
No waiting period
Course details
• Setting Up Effective Social Listening Strategies
• Utilizing Social Listening Tools and Technologies
• Analyzing Social Data for Actionable Insights
• Identifying and Tracking Brand Mentions and Sentiment
• Managing Social Media Crises and Reputation
• Measuring the ROI of Social Listening
• Creating Engaging Content Based on Social Listening Data
• Leveraging Social Listening for Competitive Analysis
• Best Practices and Ethical Considerations in Social Listening
Career path
Career Role | Description |
---|---|
Social Media Analyst (Small Business Focus) | Monitor social media channels, analyze trends, and provide actionable insights for small businesses to improve their online presence and engagement. Develop reports and presentations showcasing key performance indicators. |
Digital Marketing Executive (Social Media Specialist) | Develop and implement social media strategies for small businesses. Create engaging content, manage campaigns, and track key metrics. Experienced in paid social media advertising is a plus. |
Social Media Manager (SME Sector) | Oversee all aspects of social media for several small businesses. Oversee content creation, scheduling, community management, and reporting. Deep understanding of social media analytics. |
Community Manager (Social Media) | Engage with online communities, manage social media interactions, and build brand loyalty. Respond to comments and inquiries, fostering positive relationships with customers. |
Entry requirements
- Basic understanding of the subject matter
- Proficiency in English language
- Computer and internet access
- Basic computer skills
- Dedication to complete the course
No prior formal qualifications required. Course designed for accessibility.
Course status
This course provides practical knowledge and skills for professional development. It is:
- Not accredited by a recognized body
- Not regulated by an authorized institution
- Complementary to formal qualifications
You'll receive a certificate of completion upon successfully finishing the course.
Why people choose us for their career
Loading reviews...
Frequently Asked Questions
Course fee
- 3-4 hours per week
- Early certificate delivery
- Open enrollment - start anytime
- 2-3 hours per week
- Regular certificate delivery
- Open enrollment - start anytime
- Full course access
- Digital certificate
- Course materials
Get course information
Earn a career certificate
