Professional Certificate in Social Media Listening for Seminars

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Social Media Listening: Master the art of online brand monitoring and sentiment analysis. This Professional Certificate equips you with practical skills in social media analytics and data interpretation.

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About this course

Learn to track brand mentions, identify influencers, and understand customer feedback. Ideal for marketing professionals, PR specialists, and anyone needing to understand online conversations. Develop strategies for crisis communication and customer relationship management (CRM). Gain expertise in using social listening tools and techniques. Enhance your professional profile with a valuable, industry-recognized certificate. Enroll today and unlock the power of social data! Discover how to transform online insights into actionable strategies.

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Course details

• Introduction to Social Media Listening & its Business Applications
• Setting up Effective Social Listening Strategies & Goals
• Utilizing Social Listening Tools & Technologies
• Data Analysis & Interpretation for Actionable Insights
• Identifying & Tracking Brand Mentions, Sentiment & Trends
• Crisis Management & Reputation Monitoring on Social Media
• Measuring ROI & Reporting on Social Listening Campaigns
• Competitive Analysis & Benchmarking through Social Listening
• Ethical Considerations & Best Practices in Social Listening

Career path

Career Role Description
Social Media Analyst (UK) Analyze social media data to understand brand perception and consumer behavior. Requires strong social media listening skills.
Digital Marketing Manager (Social Media Focus) Develop and execute social media strategies, leveraging listening data to optimize campaigns. Deep understanding of social media analytics essential.
Social Media Specialist (UK) Create engaging social media content informed by social listening insights. Excellent communication and analytical skills required.
Community Manager (UK) Build and manage online communities, actively listening to and engaging with users. Strong customer service and social media listening skills needed.
Brand Reputation Manager (UK) Monitor and manage brand reputation across various social media platforms using social listening tools. Crisis communication experience advantageous.

Entry requirements

  • Basic understanding of the subject matter
  • Proficiency in English language
  • Computer and internet access
  • Basic computer skills
  • Dedication to complete the course

No prior formal qualifications required. Course designed for accessibility.

Course status

This course provides practical knowledge and skills for professional development. It is:

  • Not accredited by a recognized body
  • Not regulated by an authorized institution
  • Complementary to formal qualifications

You'll receive a certificate of completion upon successfully finishing the course.

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Earn a career certificate

Sample Certificate Background
PROFESSIONAL CERTIFICATE IN SOCIAL MEDIA LISTENING FOR SEMINARS
is awarded to
Learner Name
who has completed a programme at
London School of International Business (LSIB)
Awarded on
05 May 2025
Blockchain Id: s-1-a-2-m-3-p-4-l-5-e
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