Certified Professional in Social Media Listening for E-commerce

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Certified Professional in Social Media Listening for E-commerce equips you with the skills to harness the power of social media data. Understand consumer sentiment and brand perception.

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About this course

Master social listening tools and techniques for e-commerce success. This program is for marketing professionals, e-commerce managers, and data analysts. Learn to analyze social media trends, identify customer needs, and improve marketing strategies. Gain a competitive edge by leveraging actionable insights. Boost your e-commerce sales with data-driven decision making. Enroll today and transform your e-commerce business!

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Course details

• Social Media Landscape & E-commerce Integration
• Listening Tools & Technologies
• Data Analysis & Interpretation for E-commerce
• Brand Monitoring & Reputation Management
• Customer Sentiment Analysis & Feedback Loops
• Competitive Intelligence & Benchmarking
• Crisis Communication & Management on Social Media
• Influencer Marketing & Measurement
• Social Media Advertising & ROI Tracking
• Reporting & Presentation of Social Listening Data

Career path

Role Description
Social Media Listening Analyst (E-commerce) Analyze social media conversations to understand customer sentiment, identify trends, and inform e-commerce strategy. Focus on UK market insights.
Digital Marketing Specialist with Social Listening Expertise (E-commerce) Develop and implement social media marketing campaigns informed by social listening data. Experienced in UK e-commerce landscape.
Senior Social Media Strategist (E-commerce Focus) Lead the development and execution of the overall social media strategy, leveraging social listening for competitive advantage in the UK.
E-commerce Community Manager with Social Listening Skills Manage and engage with online communities, leveraging social listening to address customer concerns and drive sales in the UK market.

Entry requirements

  • Basic understanding of the subject matter
  • Proficiency in English language
  • Computer and internet access
  • Basic computer skills
  • Dedication to complete the course

No prior formal qualifications required. Course designed for accessibility.

Course status

This course provides practical knowledge and skills for professional development. It is:

  • Not accredited by a recognized body
  • Not regulated by an authorized institution
  • Complementary to formal qualifications

You'll receive a certificate of completion upon successfully finishing the course.

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Skills you'll gain

Social Media Analysis E-commerce Strategy Data Interpretation Listening Techniques

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Earn a career certificate

Sample Certificate Background
CERTIFIED PROFESSIONAL IN SOCIAL MEDIA LISTENING FOR E-COMMERCE
is awarded to
Learner Name
who has completed a programme at
London School of International Business (LSIB)
Awarded on
05 May 2025
Blockchain Id: s-1-a-2-m-3-p-4-l-5-e
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