Global Certificate Course in Social Media Listening for Retail

-- viewing now

Social Media Listening for Retail is crucial for success. This Global Certificate Course teaches you to leverage social media data.

4.0
Based on 5,848 reviews

5,157+

Students enrolled

GBP £ 140

GBP £ 202

Save 44% with our special offer

Start Now

About this course

Learn brand monitoring, sentiment analysis, and competitive intelligence. Ideal for retail professionals, marketers, and analysts. Gain valuable skills in data interpretation and customer insights. Understand consumer behavior and improve your retail strategies. Enhance your career prospects with this in-demand certification. Unlock the power of social media for retail growth. Enroll today and transform your approach to retail!

100% online

Learn from anywhere

Shareable certificate

Add to your LinkedIn profile

2 months to complete

at 2-3 hours a week

Start anytime

No waiting period

Course details

• Introduction to Social Media Listening for Retail
• Setting up Social Listening Tools and Dashboards
• Identifying Key Performance Indicators (KPIs) for Retail
• Tracking Brand Mentions, Sentiment Analysis, and Competitor Analysis
• Understanding Customer Journey Mapping through Social Listening
• Crisis Communication and Reputation Management on Social Media
• Leveraging Social Listening for Product Development and Improvement
• Measuring ROI of Social Listening Campaigns
• Ethical Considerations and Data Privacy in Social Listening
• Case Studies and Best Practices in Retail Social Listening

Career path

Career Role Description
Social Media Analyst (Retail) Analyze social media data to understand customer sentiment, identify trends, and inform retail strategies. Requires strong social media listening skills and data analysis expertise.
Digital Marketing Manager (Retail Focus) Develop and execute social media marketing campaigns, leveraging social listening insights to optimize performance and ROI. Requires proficiency in various social media platforms and marketing analytics.
Market Research Analyst (Social Media) Conduct market research using social media data to understand consumer preferences, competitor activities, and emerging market trends within the retail sector. Excellent social listening and report writing skills are essential.
Community Manager (Retail Brand) Manage and engage with online communities on social media platforms, using social listening to monitor brand reputation and address customer concerns. Requires strong communication and social media management skills.

Entry requirements

  • Basic understanding of the subject matter
  • Proficiency in English language
  • Computer and internet access
  • Basic computer skills
  • Dedication to complete the course

No prior formal qualifications required. Course designed for accessibility.

Course status

This course provides practical knowledge and skills for professional development. It is:

  • Not accredited by a recognized body
  • Not regulated by an authorized institution
  • Complementary to formal qualifications

You'll receive a certificate of completion upon successfully finishing the course.

Why people choose us for their career

Loading reviews...

Frequently Asked Questions

What makes this course unique compared to others?

How long does it take to complete the course?

What support will I receive during the course?

Is the certificate recognized internationally?

What career opportunities will this course open up?

When can I start the course?

What is the course format and learning approach?

Skills you'll gain

Social Media Analytics Retail Trends Customer Insights Strategic Planning

Course fee

MOST POPULAR
Fast Track GBP £140
Complete in 1 month
Accelerated Learning Path
  • 3-4 hours per week
  • Early certificate delivery
  • Open enrollment - start anytime
Start Now
Standard Mode GBP £90
Complete in 2 months
Flexible Learning Pace
  • 2-3 hours per week
  • Regular certificate delivery
  • Open enrollment - start anytime
Start Now
What's included in both plans:
  • Full course access
  • Digital certificate
  • Course materials
All-Inclusive Pricing • No hidden fees or additional costs

Get course information

We'll send you detailed course information

Pay as a company

Request an invoice for your company to pay for this course.

Pay by Invoice

Earn a career certificate

Sample Certificate Background
GLOBAL CERTIFICATE COURSE IN SOCIAL MEDIA LISTENING FOR RETAIL
is awarded to
Learner Name
who has completed a programme at
London School of International Business (LSIB)
Awarded on
05 May 2025
Blockchain Id: s-1-a-2-m-3-p-4-l-5-e
Add this credential to your LinkedIn profile, resume, or CV. Share it on social media and in your performance review.
SSB Logo

4.8
New Enrollment