Professional Certificate in Social Media Listening for Performance Management

-- viewing now

Social Media Listening is crucial for effective performance management. This Professional Certificate teaches you to leverage social media data for actionable insights.

5.0
Based on 3,353 reviews

3,461+

Students enrolled

GBP £ 140

GBP £ 202

Save 44% with our special offer

Start Now

About this course

Learn sentiment analysis, brand monitoring, and competitive analysis techniques. Designed for marketing professionals, business analysts, and anyone needing to improve customer experience. Gain skills in data visualization and reporting to enhance decision-making. Master social listening tools and methodologies for improved organizational performance. Boost your career with this in-demand skill set. Enroll today and transform your approach to performance management!

100% online

Learn from anywhere

Shareable certificate

Add to your LinkedIn profile

2 months to complete

at 2-3 hours a week

Start anytime

No waiting period

Course details

• Introduction to Social Media Listening & Performance Management
• Setting Goals and KPIs for Social Listening
• Identifying Relevant Social Media Platforms and Data Sources
• Utilizing Social Listening Tools and Technologies
• Data Analysis and Interpretation for Performance Insights
• Developing Actionable Strategies Based on Social Listening Data
• Reporting and Communicating Social Listening Findings
• Case Studies in Social Media Listening for Performance Improvement
• Ethical Considerations and Best Practices in Social Listening
• Future Trends in Social Media Listening and Performance Management

Career path

Career Role (Social Media Listening & Performance Management) Description
Social Media Analyst Analyze social data to understand customer sentiment and brand performance. Identify actionable insights for improved marketing strategies. Deep understanding of social media listening tools essential.
Digital Marketing Manager (with Social Listening Focus) Oversee all digital marketing efforts, with a strong emphasis on utilizing social media listening to inform campaign optimization and performance management. Requires strategic planning and team leadership.
Social Media Performance Manager Monitor and analyze key performance indicators (KPIs) across social media channels. Develop data-driven strategies to improve engagement and achieve business objectives. Expertise in social listening tools and reporting a must.
Market Research Analyst (Social Media) Conduct in-depth market research using social media listening tools to gather consumer insights. Analyze trends and competitor activity to guide product development and marketing. Strong analytical and reporting skills crucial.

Entry requirements

  • Basic understanding of the subject matter
  • Proficiency in English language
  • Computer and internet access
  • Basic computer skills
  • Dedication to complete the course

No prior formal qualifications required. Course designed for accessibility.

Course status

This course provides practical knowledge and skills for professional development. It is:

  • Not accredited by a recognized body
  • Not regulated by an authorized institution
  • Complementary to formal qualifications

You'll receive a certificate of completion upon successfully finishing the course.

Why people choose us for their career

Loading reviews...

Frequently Asked Questions

What makes this course unique compared to others?

How long does it take to complete the course?

What support will I receive during the course?

Is the certificate recognized internationally?

What career opportunities will this course open up?

When can I start the course?

What is the course format and learning approach?

Course fee

MOST POPULAR
Fast Track GBP £140
Complete in 1 month
Accelerated Learning Path
  • 3-4 hours per week
  • Early certificate delivery
  • Open enrollment - start anytime
Start Now
Standard Mode GBP £90
Complete in 2 months
Flexible Learning Pace
  • 2-3 hours per week
  • Regular certificate delivery
  • Open enrollment - start anytime
Start Now
What's included in both plans:
  • Full course access
  • Digital certificate
  • Course materials
All-Inclusive Pricing • No hidden fees or additional costs

Get course information

We'll send you detailed course information

Pay as a company

Request an invoice for your company to pay for this course.

Pay by Invoice

Earn a career certificate

Sample Certificate Background
PROFESSIONAL CERTIFICATE IN SOCIAL MEDIA LISTENING FOR PERFORMANCE MANAGEMENT
is awarded to
Learner Name
who has completed a programme at
London School of International Business (LSIB)
Awarded on
05 May 2025
Blockchain Id: s-1-a-2-m-3-p-4-l-5-e
Add this credential to your LinkedIn profile, resume, or CV. Share it on social media and in your performance review.
SSB Logo

4.8
New Enrollment