Professional Certificate in Social Media Listening for Productivity

-- viewing now

Social Media Listening for productivity: Master the art of leveraging online conversations. This Professional Certificate teaches you to effectively monitor brand mentions, analyze social media trends, and gather valuable customer insights.

4.5
Based on 7,762 reviews

6,985+

Students enrolled

GBP £ 140

GBP £ 202

Save 44% with our special offer

Start Now

About this course

Ideal for marketing professionals, customer service teams, and business analysts seeking to improve decision-making. Learn practical techniques for social listening tools, data analysis, and reporting. Gain a competitive advantage by understanding what your audience is saying. Enhance your professional skills and unlock the power of social data. Boost your productivity and impact your organization significantly. Explore the program now and transform your approach to social media intelligence!

100% online

Learn from anywhere

Shareable certificate

Add to your LinkedIn profile

2 months to complete

at 2-3 hours a week

Start anytime

No waiting period

Course details

• Introduction to Social Media Listening and its Applications
• Identifying Key Performance Indicators (KPIs) and Setting Goals
• Utilizing Social Listening Tools and Technologies
• Data Analysis and Interpretation for Actionable Insights
• Sentiment Analysis and Brand Reputation Management
• Competitive Analysis and Benchmarking
• Crisis Communication and Reputation Repair Strategies
• Measuring ROI and Demonstrating Value
• Ethical Considerations and Data Privacy in Social Listening

Career path

Career Role Description
Social Media Analyst (UK) Analyze social media data to identify trends and insights, improving brand reputation and productivity. Requires strong social media listening skills.
Digital Marketing Manager (UK) Develop and execute digital marketing strategies, leveraging social media listening for campaign optimization and enhanced ROI. Deep understanding of social media analytics essential.
Social Media Strategist (UK) Craft and implement social media strategies based on thorough social media listening and audience analysis, resulting in improved engagement and brand advocacy.
Community Manager (UK) Manage online communities, utilizing social media listening to understand and address customer concerns promptly. Key social listening skills are paramount.

Entry requirements

  • Basic understanding of the subject matter
  • Proficiency in English language
  • Computer and internet access
  • Basic computer skills
  • Dedication to complete the course

No prior formal qualifications required. Course designed for accessibility.

Course status

This course provides practical knowledge and skills for professional development. It is:

  • Not accredited by a recognized body
  • Not regulated by an authorized institution
  • Complementary to formal qualifications

You'll receive a certificate of completion upon successfully finishing the course.

Why people choose us for their career

Loading reviews...

Frequently Asked Questions

What makes this course unique compared to others?

How long does it take to complete the course?

What support will I receive during the course?

Is the certificate recognized internationally?

What career opportunities will this course open up?

When can I start the course?

What is the course format and learning approach?

Course fee

MOST POPULAR
Fast Track GBP £140
Complete in 1 month
Accelerated Learning Path
  • 3-4 hours per week
  • Early certificate delivery
  • Open enrollment - start anytime
Start Now
Standard Mode GBP £90
Complete in 2 months
Flexible Learning Pace
  • 2-3 hours per week
  • Regular certificate delivery
  • Open enrollment - start anytime
Start Now
What's included in both plans:
  • Full course access
  • Digital certificate
  • Course materials
All-Inclusive Pricing • No hidden fees or additional costs

Get course information

We'll send you detailed course information

Pay as a company

Request an invoice for your company to pay for this course.

Pay by Invoice

Earn a career certificate

Sample Certificate Background
PROFESSIONAL CERTIFICATE IN SOCIAL MEDIA LISTENING FOR PRODUCTIVITY
is awarded to
Learner Name
who has completed a programme at
London School of International Business (LSIB)
Awarded on
05 May 2025
Blockchain Id: s-1-a-2-m-3-p-4-l-5-e
Add this credential to your LinkedIn profile, resume, or CV. Share it on social media and in your performance review.
SSB Logo

4.8
New Enrollment