Advanced Certificate in Social Media Crisis Prevention
-- viewing nowSocial Media Crisis Prevention: This advanced certificate equips professionals with essential skills to proactively manage and mitigate online reputational risks. Designed for communication and public relations professionals, marketing managers, and business leaders, this program focuses on crisis communication strategies.
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Course details
• Crisis Communication Principles & Best Practices
• Identifying & Assessing Social Media Threats
• Developing a Social Media Crisis Communication Plan
• Monitoring & Listening Tools & Techniques
• Responding to & Managing Online Crises
• Legal & Ethical Considerations in Social Media Crisis Management
• Measuring the Effectiveness of Crisis Response
• Case Studies in Social Media Crisis Management
• Crisis Simulation & Training Exercises
Career path
Career Role | Description |
---|---|
Social Media Crisis Manager (UK) | Develops and implements strategies to prevent and manage social media crises; skilled in reputation management and stakeholder communication. High demand in diverse sectors. |
Digital PR & Crisis Communication Specialist | Manages online reputation, responds to negative feedback, and mitigates reputational risks across digital platforms. Strong writing and communication skills are crucial. |
Social Media Analyst (Crisis Prevention) | Analyzes social media data to identify potential crisis triggers and predict emerging issues, providing proactive solutions for prevention. Data analysis expertise is key. |
Community Manager (Crisis Response) | Engages with online communities, monitors sentiment, and actively manages potential negative situations before they escalate into full-blown crises. Excellent communication and empathy are required. |
Entry requirements
- Basic understanding of the subject matter
- Proficiency in English language
- Computer and internet access
- Basic computer skills
- Dedication to complete the course
No prior formal qualifications required. Course designed for accessibility.
Course status
This course provides practical knowledge and skills for professional development. It is:
- Not accredited by a recognized body
- Not regulated by an authorized institution
- Complementary to formal qualifications
You'll receive a certificate of completion upon successfully finishing the course.
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