Professional Certificate in Social Media Crisis Handling
-- viewing nowSocial Media Crisis Handling: Master the art of navigating online reputational threats. This Professional Certificate equips communications professionals, marketing managers, and business owners with essential skills to effectively manage social media crises.
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Course details
• Crisis Communication Principles & Best Practices
• Social Listening & Early Warning Systems
• Developing a Social Media Crisis Communication Plan
• Responding to Different Types of Social Media Crises
• Managing Social Media Reputation & Brand Recovery
• Legal & Ethical Considerations in Social Media Crisis Handling
• Measuring the Effectiveness of Crisis Response
• Case Studies & Real-World Examples
• Crisis Training & Team Collaboration
Career path
Career Role | Description |
---|---|
Social Media Manager (Crisis Communication) | Develops and implements social media strategies to proactively prevent and reactively manage online crises, ensuring brand reputation protection. High demand for experience in UK media landscape. |
Digital PR & Crisis Communications Specialist | Manages online reputation, mitigating negative publicity and leveraging positive narratives during crises. Essential skills for UK businesses facing public scrutiny. |
Community Manager (Crisis Response) | Engages with online communities, monitors social media conversations, and responds to critical incidents, protecting brand integrity. Strong growth sector in the UK. |
Social Media Analyst (Crisis Monitoring) | Analyzes social media data to identify potential crises and provides insights to inform proactive crisis management plans. Crucial role within UK organisations. |
Entry requirements
- Basic understanding of the subject matter
- Proficiency in English language
- Computer and internet access
- Basic computer skills
- Dedication to complete the course
No prior formal qualifications required. Course designed for accessibility.
Course status
This course provides practical knowledge and skills for professional development. It is:
- Not accredited by a recognized body
- Not regulated by an authorized institution
- Complementary to formal qualifications
You'll receive a certificate of completion upon successfully finishing the course.
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