Advanced Certificate in Social Media Crisis Resolution
-- viewing nowSocial Media Crisis Resolution: Master the art of navigating online reputational threats. This Advanced Certificate equips you with practical strategies and proven techniques for handling social media crises.
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Course details
• Crisis Communication Principles and Strategies
• Identifying and Assessing Social Media Risks
• Developing a Social Media Crisis Communication Plan
• Monitoring and Listening for Early Warning Signs
• Responding to and Managing Online Crises
• Utilizing Social Media for Reputation Management
• Legal and Ethical Considerations in Crisis Communication
• Post-Crisis Analysis and Improvement
• Measuring the Effectiveness of Crisis Response
Career path
Career Role | Description |
---|---|
Social Media Crisis Manager (UK) | Lead the strategic response to online reputational threats, mitigating brand damage and safeguarding organizational interests. High demand for proactive crisis communication strategies. |
Digital PR & Crisis Communications Specialist | Manage online narratives and reputation. Develop and execute crisis communication plans across all digital platforms, leveraging advanced social listening skills. |
Social Media Analyst & Strategist (Crisis Focus) | Analyze social media trends to proactively identify potential risks. Develop and implement preventative measures and reactive crisis response strategies. |
Community Manager (Crisis Response) | Manage online communities, engaging with stakeholders and addressing concerns during crises. Requires strong communication & de-escalation skills. |
Entry requirements
- Basic understanding of the subject matter
- Proficiency in English language
- Computer and internet access
- Basic computer skills
- Dedication to complete the course
No prior formal qualifications required. Course designed for accessibility.
Course status
This course provides practical knowledge and skills for professional development. It is:
- Not accredited by a recognized body
- Not regulated by an authorized institution
- Complementary to formal qualifications
You'll receive a certificate of completion upon successfully finishing the course.
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