Postgraduate Certificate in Social Media Crisis Handling
-- viewing nowSocial Media Crisis Handling: Master the art of navigating online reputational emergencies. This Postgraduate Certificate equips communication professionals, PR managers, and marketing specialists with essential skills for effective crisis communication.
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Course details
• Crisis Communication Theories and Principles
• Social Listening and Early Warning Systems
• Developing a Social Media Crisis Communication Plan
• Managing the Social Media Narrative During a Crisis
• Engaging with Stakeholders and Influencers
• Crisis Recovery and Reputation Management
• Legal and Ethical Considerations in Social Media Crisis Handling
• Measuring the Effectiveness of Crisis Response
• Case Studies in Social Media Crisis Management
Career path
Career Role | Description |
---|---|
Social Media Crisis Manager | Develops and implements strategies for mitigating online reputational damage; expert in social listening and rapid response. |
Digital PR & Crisis Communications Specialist | Manages online narratives during crises; leverages media relations and social media to control messaging and rebuild trust. |
Social Media Community Manager (Crisis Focus) | Actively monitors social media channels for potential crises; engages with stakeholders and manages community sentiment during challenging situations. |
Reputation Management Consultant (Social Media) | Provides strategic guidance to clients on social media crisis preparedness and response; conducts audits and develops mitigation plans. |
Entry requirements
- Basic understanding of the subject matter
- Proficiency in English language
- Computer and internet access
- Basic computer skills
- Dedication to complete the course
No prior formal qualifications required. Course designed for accessibility.
Course status
This course provides practical knowledge and skills for professional development. It is:
- Not accredited by a recognized body
- Not regulated by an authorized institution
- Complementary to formal qualifications
You'll receive a certificate of completion upon successfully finishing the course.
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