Advanced Skill Certificate in Managing Digital Crises
-- viewing nowDigital Crisis Management: This Advanced Skill Certificate equips professionals with the skills to navigate online reputational damage and prevent escalation. Designed for communications professionals, social media managers, and PR specialists, this certificate provides practical strategies for risk assessment, crisis communication planning, and social listening.
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Course details
• Social Media Monitoring and Listening
• Crisis Communication Strategies
• Developing a Crisis Communication Plan
• Reputation Management and Brand Protection
• Legal and Ethical Considerations in Digital Crises
• Dealing with Fake News and Misinformation
• Crisis Simulation and Training
• Post-Crisis Review and Improvement
Career path
Career Role: Digital Crisis Manager (Primary Keyword: Crisis Management, Secondary Keyword: Digital Reputation) | Description |
---|---|
Senior Digital Crisis Manager | Leads crisis response teams, develops and implements comprehensive digital crisis communication strategies. Extensive experience in managing high-stakes situations. |
Digital PR & Crisis Communications Specialist | Manages online reputation, mitigates negative publicity, and crafts proactive crisis communication plans. Strong media relations and social listening skills required. |
Social Media Crisis Manager | Focuses on social media platforms, monitoring sentiment, responding to online crises, and protecting brand reputation. Expertise in social media analytics and crisis communication tools. |
Entry requirements
- Basic understanding of the subject matter
- Proficiency in English language
- Computer and internet access
- Basic computer skills
- Dedication to complete the course
No prior formal qualifications required. Course designed for accessibility.
Course status
This course provides practical knowledge and skills for professional development. It is:
- Not accredited by a recognized body
- Not regulated by an authorized institution
- Complementary to formal qualifications
You'll receive a certificate of completion upon successfully finishing the course.
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