Advanced Certificate in Crisis Communication for Social Media
-- viewing nowCrisis Communication for Social Media: Master the art of navigating online reputational threats. This Advanced Certificate equips professionals with essential skills for effective social media crisis management.
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Course details
• Social Media Landscape & Crisis Response
• Identifying & Assessing Social Media Crises
• Developing a Social Media Crisis Communication Plan
• Monitoring & Listening in a Crisis
• Messaging & Storytelling for Social Media
• Managing Reputation & Online Sentiment
• Legal & Ethical Considerations
• Post-Crisis Review & Improvement
Career path
Career Role | Description |
---|---|
Social Media Crisis Manager | Develops and implements strategies to mitigate reputational damage during online crises; expertise in social listening and rapid response. |
Digital Communications Specialist (Crisis) | Manages digital communication channels during crises, ensuring consistent messaging and stakeholder engagement; skilled in content creation and social media analytics. |
Crisis Communication Consultant | Provides expert advice and support to organizations facing social media crises; experienced in media relations and reputation management. |
Social Media Analyst (Crisis Focus) | Analyzes social media data to identify and assess emerging crises; provides real-time insights to inform crisis response strategies. |
Entry requirements
- Basic understanding of the subject matter
- Proficiency in English language
- Computer and internet access
- Basic computer skills
- Dedication to complete the course
No prior formal qualifications required. Course designed for accessibility.
Course status
This course provides practical knowledge and skills for professional development. It is:
- Not accredited by a recognized body
- Not regulated by an authorized institution
- Complementary to formal qualifications
You'll receive a certificate of completion upon successfully finishing the course.
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