Advanced Certificate in Crisis Communication for Social Media

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Crisis Communication for Social Media: Master the art of navigating online reputational threats. This Advanced Certificate equips professionals with essential skills for effective social media crisis management.

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About this course

Learn to develop proactive strategies, respond to negative situations, and protect your organization's image. Ideal for public relations, communications, and marketing professionals, as well as social media managers and crisis response teams. Gain expertise in risk assessment, message crafting, and stakeholder engagement across various social platforms. Develop practical skills through case studies and simulations. Enhance your career prospects and build confidence in handling challenging situations. Enroll today and become a social media crisis communication expert!

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Course details

• Crisis Communication Theory & Principles
• Social Media Landscape & Crisis Response
• Identifying & Assessing Social Media Crises
• Developing a Social Media Crisis Communication Plan
• Monitoring & Listening in a Crisis
• Messaging & Storytelling for Social Media
• Managing Reputation & Online Sentiment
• Legal & Ethical Considerations
• Post-Crisis Review & Improvement

Career path

Career Role Description
Social Media Crisis Manager Develops and implements strategies to mitigate reputational damage during online crises; expertise in social listening and rapid response.
Digital Communications Specialist (Crisis) Manages digital communication channels during crises, ensuring consistent messaging and stakeholder engagement; skilled in content creation and social media analytics.
Crisis Communication Consultant Provides expert advice and support to organizations facing social media crises; experienced in media relations and reputation management.
Social Media Analyst (Crisis Focus) Analyzes social media data to identify and assess emerging crises; provides real-time insights to inform crisis response strategies.

Entry requirements

  • Basic understanding of the subject matter
  • Proficiency in English language
  • Computer and internet access
  • Basic computer skills
  • Dedication to complete the course

No prior formal qualifications required. Course designed for accessibility.

Course status

This course provides practical knowledge and skills for professional development. It is:

  • Not accredited by a recognized body
  • Not regulated by an authorized institution
  • Complementary to formal qualifications

You'll receive a certificate of completion upon successfully finishing the course.

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Skills you'll gain

Crisis Management Social Media Strategy Content Development Risk Analysis.

Course fee

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Earn a career certificate

Sample Certificate Background
ADVANCED CERTIFICATE IN CRISIS COMMUNICATION FOR SOCIAL MEDIA
is awarded to
Learner Name
who has completed a programme at
London School of International Business (LSIB)
Awarded on
05 May 2025
Blockchain Id: s-1-a-2-m-3-p-4-l-5-e
Add this credential to your LinkedIn profile, resume, or CV. Share it on social media and in your performance review.
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