Advanced Skill Certificate in Social Media Crisis Handling

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Social Media Crisis Handling: This Advanced Skill Certificate equips you with the essential strategies and tactics to navigate online reputational threats. Learn to effectively manage social media listening and sentiment analysis.

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About this course

Develop crisis communication plans and master rapid response techniques. Ideal for public relations professionals, marketing managers, and communications specialists. This certificate enhances your ability to mitigate damage and protect your organization's brand. Gain practical skills in content moderation, stakeholder engagement, and legal compliance in the digital sphere. Enroll today and become a confident crisis communicator in the ever-evolving landscape of social media. Explore the curriculum and secure your future.

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Course details

• Social Media Landscape & Emerging Trends
• Crisis Communication Principles & Best Practices
• Identifying & Assessing Social Media Threats
• Developing a Social Media Crisis Communication Plan
• Real-time Monitoring & Early Warning Systems
• Engaging with Stakeholders During a Crisis
• Managing Negative Online Content & Reputation Repair
• Post-Crisis Analysis & Improvement Strategies
• Legal & Ethical Considerations in Social Media Crisis Management
• Case Studies & Simulations

Career path

Career Role Description
Social Media Crisis Manager Develops and implements strategies for proactive crisis communication and reactive social media management, mitigating reputational damage. High demand for expertise in brand protection and online reputation management.
Digital PR & Crisis Communications Specialist Manages online reputation and handles social media during crises. Focuses on strategic communication, media relations, and stakeholder engagement to maintain positive brand image. Excellent opportunity for growth in a rapidly evolving field.
Social Media Community Manager (Crisis Response) Responsible for day-to-day community management, but also acts as a first responder during social media crises. Requires strong communication skills and quick thinking. Essential skill for maintaining positive online brand presence.
Reputation Management Consultant (Social Media Focus) Provides expert advice and guidance to organizations on managing their online reputation, particularly during crises. High-level strategic role with significant impact on business outcomes. Strong leadership and problem-solving skills are required.

Entry requirements

  • Basic understanding of the subject matter
  • Proficiency in English language
  • Computer and internet access
  • Basic computer skills
  • Dedication to complete the course

No prior formal qualifications required. Course designed for accessibility.

Course status

This course provides practical knowledge and skills for professional development. It is:

  • Not accredited by a recognized body
  • Not regulated by an authorized institution
  • Complementary to formal qualifications

You'll receive a certificate of completion upon successfully finishing the course.

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Sample Certificate Background
ADVANCED SKILL CERTIFICATE IN SOCIAL MEDIA CRISIS HANDLING
is awarded to
Learner Name
who has completed a programme at
London School of International Business (LSIB)
Awarded on
05 May 2025
Blockchain Id: s-1-a-2-m-3-p-4-l-5-e
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