Advanced Skill Certificate in Social Media Crisis Handling
-- viewing nowSocial Media Crisis Handling: This Advanced Skill Certificate equips you with the essential strategies and tactics to navigate online reputational threats. Learn to effectively manage social media listening and sentiment analysis.
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Course details
• Crisis Communication Principles & Best Practices
• Identifying & Assessing Social Media Threats
• Developing a Social Media Crisis Communication Plan
• Real-time Monitoring & Early Warning Systems
• Engaging with Stakeholders During a Crisis
• Managing Negative Online Content & Reputation Repair
• Post-Crisis Analysis & Improvement Strategies
• Legal & Ethical Considerations in Social Media Crisis Management
• Case Studies & Simulations
Career path
Career Role | Description |
---|---|
Social Media Crisis Manager | Develops and implements strategies for proactive crisis communication and reactive social media management, mitigating reputational damage. High demand for expertise in brand protection and online reputation management. |
Digital PR & Crisis Communications Specialist | Manages online reputation and handles social media during crises. Focuses on strategic communication, media relations, and stakeholder engagement to maintain positive brand image. Excellent opportunity for growth in a rapidly evolving field. |
Social Media Community Manager (Crisis Response) | Responsible for day-to-day community management, but also acts as a first responder during social media crises. Requires strong communication skills and quick thinking. Essential skill for maintaining positive online brand presence. |
Reputation Management Consultant (Social Media Focus) | Provides expert advice and guidance to organizations on managing their online reputation, particularly during crises. High-level strategic role with significant impact on business outcomes. Strong leadership and problem-solving skills are required. |
Entry requirements
- Basic understanding of the subject matter
- Proficiency in English language
- Computer and internet access
- Basic computer skills
- Dedication to complete the course
No prior formal qualifications required. Course designed for accessibility.
Course status
This course provides practical knowledge and skills for professional development. It is:
- Not accredited by a recognized body
- Not regulated by an authorized institution
- Complementary to formal qualifications
You'll receive a certificate of completion upon successfully finishing the course.
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