Career Advancement Programme in Crisis Handling for Social Media
-- viewing nowCrisis Handling on social media is crucial for today's organizations. This Career Advancement Programme equips professionals with essential skills to manage online reputational threats.
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Course details
• Crisis Communication Strategies for Social Media
• Developing a Social Media Crisis Communication Plan
• Monitoring Social Media for Potential Crises
• Engaging with Stakeholders During a Social Media Crisis
• Managing Negative Feedback and Online Reputation
• Utilizing Social Listening Tools for Crisis Prevention
• Post-Crisis Review and Improvement Strategies
• Legal and Ethical Considerations in Social Media Crisis Handling
• Case Studies of Successful and Unsuccessful Crisis Management
Career path
Crisis Communication & Social Media Roles (UK) | Description |
---|---|
Social Media Manager (Crisis Management) | Develops and implements strategies for proactive and reactive crisis communication across social media platforms. Manages online reputation and mitigates negative impacts. |
Digital PR & Crisis Communication Specialist | Responsible for building and protecting a positive online reputation. Expert in handling online crises and negative publicity. Key skills include media relations and content creation for damage control. |
Community Manager (Crisis Response) | Engages with online communities and manages social media channels during crises, responding to user concerns and negative feedback effectively. Crucial for maintaining brand trust. |
Crisis Communication Consultant | Provides expert advice and guidance to organizations on developing and implementing comprehensive crisis communication plans tailored to social media environments. High-level strategic role. |
Entry requirements
- Basic understanding of the subject matter
- Proficiency in English language
- Computer and internet access
- Basic computer skills
- Dedication to complete the course
No prior formal qualifications required. Course designed for accessibility.
Course status
This course provides practical knowledge and skills for professional development. It is:
- Not accredited by a recognized body
- Not regulated by an authorized institution
- Complementary to formal qualifications
You'll receive a certificate of completion upon successfully finishing the course.
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