Graduate Certificate in Social Media Support
-- viewing nowGraduate Certificate in Social Media Support: Master the art of online community management. This program equips you with essential skills for a thriving career in social media.
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Course details
• Customer Service Strategies for Social Media
• Social Media Listening and Analytics
• Crisis Communication and Reputation Management on Social Media
• Content Creation and Community Management
• Social Media Advertising and Paid Campaigns
• Legal and Ethical Considerations in Social Media Support
• Accessibility and Inclusivity in Social Media
• Measuring and Reporting Social Media Performance
Career path
Career Role | Description |
---|---|
Social Media Manager (Graduate) | Develop and execute social media strategies, manage content calendars, and engage with online communities. Strong focus on community building and brand advocacy. |
Social Media Specialist (Support Focused) | Provide exceptional customer support and community management across multiple social media platforms. Expertise in resolving customer queries and managing online reputation. |
Community Manager (Graduate) | Cultivate and engage online communities, fostering positive interactions and brand loyalty. Deep understanding of social listening and sentiment analysis. |
Digital Marketing Executive (Social Media Support) | Support the broader digital marketing team by managing social media campaigns, reporting on performance, and providing insightful data analysis. Strong analytical skills essential. |
Entry requirements
- Basic understanding of the subject matter
- Proficiency in English language
- Computer and internet access
- Basic computer skills
- Dedication to complete the course
No prior formal qualifications required. Course designed for accessibility.
Course status
This course provides practical knowledge and skills for professional development. It is:
- Not accredited by a recognized body
- Not regulated by an authorized institution
- Complementary to formal qualifications
You'll receive a certificate of completion upon successfully finishing the course.
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