Graduate Certificate in Social Media Support Moderation
-- viewing nowSocial Media Support Moderation: Gain in-demand skills for a thriving career. This Graduate Certificate equips you with the expertise to manage online communities effectively.
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Course details
• Community Management and Engagement
• Content Moderation Policies and Procedures
• Crisis Communication and Risk Management
• Identifying and Responding to Hate Speech and Harassment
• Data Privacy and Security
• Legal and Ethical Considerations in Moderation
• Mental Health and Wellbeing in Moderation
• Accessibility and Inclusivity in Online Communities
• Advanced Moderation Techniques and Tools
Career path
Career Role | Description |
---|---|
Social Media Community Manager (UK) | Oversees brand presence, handles customer queries, and moderates online discussions, ensuring a positive brand image. Strong social media moderation skills are crucial. |
Online Content Moderator (UK) | Reviews user-generated content, removes inappropriate material, and enforces community guidelines. Requires excellent moderation and conflict-resolution skills. |
Social Media Support Specialist (UK) | Provides technical assistance and customer support via social media channels. Expertise in social media moderation techniques is vital. |
Digital Brand Safety Officer (UK) | Protects brand reputation online by identifying and addressing harmful content and fake accounts. Requires strong moderation expertise and knowledge of online threats. |
Entry requirements
- Basic understanding of the subject matter
- Proficiency in English language
- Computer and internet access
- Basic computer skills
- Dedication to complete the course
No prior formal qualifications required. Course designed for accessibility.
Course status
This course provides practical knowledge and skills for professional development. It is:
- Not accredited by a recognized body
- Not regulated by an authorized institution
- Complementary to formal qualifications
You'll receive a certificate of completion upon successfully finishing the course.
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