Postgraduate Certificate in Social Media Crisis Strategy
-- viewing nowSocial Media Crisis Strategy: Master the art of navigating online reputational threats. This Postgraduate Certificate equips you with practical skills and strategic frameworks to manage social media crises effectively.
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Course details
• Crisis Communication Theories and Models
• Identifying and Assessing Social Media Risks
• Developing a Social Media Crisis Communication Plan
• Monitoring and Listening Tools for Early Warning Signals
• Responding to Social Media Crises: Strategies and Tactics
• Managing the Narrative and Reputation During a Crisis
• Post-Crisis Analysis and Evaluation
• Legal and Ethical Considerations in Social Media Crisis Management
• Case Studies in Social Media Crisis Communication
Career path
Career Role | Description |
---|---|
Social Media Crisis Manager (UK) | Develops and implements strategies to mitigate reputational damage during online crises; expert in social listening and rapid response. High demand. |
Digital PR & Crisis Communications Specialist | Manages online reputation, proactively identifies potential crises, and crafts effective communication plans to address negative narratives. Strong growth sector. |
Social Media Strategist (Crisis Management Focus) | Develops and oversees social media strategies with a built-in crisis management component; adept at risk assessment and stakeholder engagement. Essential skillset. |
Communications Manager (Social Media & Crisis) | Oversees all communications, including social media, with a strong emphasis on crisis preparedness and response; requires excellent leadership and communication skills. High earning potential. |
Entry requirements
- Basic understanding of the subject matter
- Proficiency in English language
- Computer and internet access
- Basic computer skills
- Dedication to complete the course
No prior formal qualifications required. Course designed for accessibility.
Course status
This course provides practical knowledge and skills for professional development. It is:
- Not accredited by a recognized body
- Not regulated by an authorized institution
- Complementary to formal qualifications
You'll receive a certificate of completion upon successfully finishing the course.
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