Postgraduate Certificate in Social Media Crisis Strategy

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Social Media Crisis Strategy: Master the art of navigating online reputational threats. This Postgraduate Certificate equips you with practical skills and strategic frameworks to manage social media crises effectively.

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About this course

Designed for communication professionals, public relations managers, and marketing executives, this program covers risk assessment, crisis communication planning, and social listening. Learn to identify potential crises, develop response strategies, and engage with stakeholders during high-pressure situations. Gain expert insights into brand protection and reputation management. Enhance your career prospects with this in-demand certification. Explore the program today!

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Course details

• Social Media Landscape and its Impact on Crisis Communication
• Crisis Communication Theories and Models
• Identifying and Assessing Social Media Risks
• Developing a Social Media Crisis Communication Plan
• Monitoring and Listening Tools for Early Warning Signals
• Responding to Social Media Crises: Strategies and Tactics
• Managing the Narrative and Reputation During a Crisis
• Post-Crisis Analysis and Evaluation
• Legal and Ethical Considerations in Social Media Crisis Management
• Case Studies in Social Media Crisis Communication

Career path

Career Role Description
Social Media Crisis Manager (UK) Develops and implements strategies to mitigate reputational damage during online crises; expert in social listening and rapid response. High demand.
Digital PR & Crisis Communications Specialist Manages online reputation, proactively identifies potential crises, and crafts effective communication plans to address negative narratives. Strong growth sector.
Social Media Strategist (Crisis Management Focus) Develops and oversees social media strategies with a built-in crisis management component; adept at risk assessment and stakeholder engagement. Essential skillset.
Communications Manager (Social Media & Crisis) Oversees all communications, including social media, with a strong emphasis on crisis preparedness and response; requires excellent leadership and communication skills. High earning potential.

Entry requirements

  • Basic understanding of the subject matter
  • Proficiency in English language
  • Computer and internet access
  • Basic computer skills
  • Dedication to complete the course

No prior formal qualifications required. Course designed for accessibility.

Course status

This course provides practical knowledge and skills for professional development. It is:

  • Not accredited by a recognized body
  • Not regulated by an authorized institution
  • Complementary to formal qualifications

You'll receive a certificate of completion upon successfully finishing the course.

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Earn a career certificate

Sample Certificate Background
POSTGRADUATE CERTIFICATE IN SOCIAL MEDIA CRISIS STRATEGY
is awarded to
Learner Name
who has completed a programme at
London School of International Business (LSIB)
Awarded on
05 May 2025
Blockchain Id: s-1-a-2-m-3-p-4-l-5-e
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