Professional Certificate in Online Crisis Communication

-- viewing now

Online Crisis Communication: Master the art of navigating digital emergencies. This Professional Certificate equips you with essential skills for effective social media crisis management and digital reputation protection.

4.5
Based on 2,240 reviews

7,270+

Students enrolled

GBP £ 140

GBP £ 202

Save 44% with our special offer

Start Now

About this course

Designed for public relations professionals, communication managers, and business leaders, this program teaches you how to prevent, prepare for, and respond to online crises. Learn crisis communication strategies, social listening techniques, and best practices for media relations in the digital age. Enhance your career and protect your organization's reputation. Gain the confidence to handle any online challenge. Explore the program today and become a digital crisis communication expert!

100% online

Learn from anywhere

Shareable certificate

Add to your LinkedIn profile

2 months to complete

at 2-3 hours a week

Start anytime

No waiting period

Course details

• Understanding Online Crisis Communication Landscapes
• Crisis Communication Planning & Strategy Development
• Social Media Monitoring & Engagement During Crises
• Messaging & Narrative Control in Digital Environments
• Reputation Management & Brand Recovery Online
• Legal & Ethical Considerations in Online Crisis Communication
• Crisis Simulation & Training Exercises
• Measuring the Effectiveness of Online Crisis Response
• Emerging Technologies & their Impact on Crisis Communication

Career path

Professional Certificate in Online Crisis Communication: UK Job Market Outlook

Career Role Description
Online Crisis Communication Manager Develops and implements strategies for managing online crises, protecting brand reputation, and engaging with stakeholders. High demand for strategic thinking and digital fluency.
Social Media Crisis Specialist Monitors social media channels for potential crises, responds to negative feedback, and mitigates reputational damage. Requires excellent communication and rapid response skills.
Digital PR & Crisis Consultant Provides expert advice on crisis communication management within digital platforms. Strong understanding of media relations in the digital age is essential.
Reputation Management Specialist Focuses on protecting and enhancing an organization's reputation during and after a crisis. Expertise in online reputation monitoring and management tools is crucial.

Entry requirements

  • Basic understanding of the subject matter
  • Proficiency in English language
  • Computer and internet access
  • Basic computer skills
  • Dedication to complete the course

No prior formal qualifications required. Course designed for accessibility.

Course status

This course provides practical knowledge and skills for professional development. It is:

  • Not accredited by a recognized body
  • Not regulated by an authorized institution
  • Complementary to formal qualifications

You'll receive a certificate of completion upon successfully finishing the course.

Why people choose us for their career

Loading reviews...

Frequently Asked Questions

What makes this course unique compared to others?

How long does it take to complete the course?

What support will I receive during the course?

Is the certificate recognized internationally?

What career opportunities will this course open up?

When can I start the course?

What is the course format and learning approach?

Course fee

MOST POPULAR
Fast Track GBP £140
Complete in 1 month
Accelerated Learning Path
  • 3-4 hours per week
  • Early certificate delivery
  • Open enrollment - start anytime
Start Now
Standard Mode GBP £90
Complete in 2 months
Flexible Learning Pace
  • 2-3 hours per week
  • Regular certificate delivery
  • Open enrollment - start anytime
Start Now
What's included in both plans:
  • Full course access
  • Digital certificate
  • Course materials
All-Inclusive Pricing • No hidden fees or additional costs

Get course information

We'll send you detailed course information

Pay as a company

Request an invoice for your company to pay for this course.

Pay by Invoice

Earn a career certificate

Sample Certificate Background
PROFESSIONAL CERTIFICATE IN ONLINE CRISIS COMMUNICATION
is awarded to
Learner Name
who has completed a programme at
London School of International Business (LSIB)
Awarded on
05 May 2025
Blockchain Id: s-1-a-2-m-3-p-4-l-5-e
Add this credential to your LinkedIn profile, resume, or CV. Share it on social media and in your performance review.
SSB Logo

4.8
New Enrollment