Advanced Skill Certificate in Social Media Crisis Communication
-- viewing nowSocial Media Crisis Communication: Master the art of navigating online reputational emergencies. This Advanced Skill Certificate equips professionals with strategic communication skills for social media.
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Course details
• Crisis Communication Planning & Strategy
• Identifying & Assessing Social Media Threats
• Real-time Monitoring & Listening Tools
• Messaging & Content Development for Crisis
• Engaging with Stakeholders on Social Media
• Managing Negative Commentary & Online Reputation
• Crisis Communication Measurement & Evaluation
• Legal & Ethical Considerations in Social Media Crises
• Post-Crisis Recovery & Reputation Repair
Career path
Career Role | Description |
---|---|
Social Media Crisis Manager | Develops and implements strategies to mitigate reputational damage during online crises. Manages social listening and response teams. Expert in social media analytics. |
Digital PR & Crisis Communications Specialist | Combines traditional PR with digital expertise to manage online crises and enhance brand reputation. Experienced in media relations and reputation management. |
Social Media Community Manager (Crisis Response) | A crucial role in proactive and reactive social media crisis management. Engages with communities to address negative sentiment and prevent escalation. |
Communications Consultant (Social Media Focus) | Provides strategic communication counsel to organizations during crises, advising on social media best practices for effective crisis communication. |
Entry requirements
- Basic understanding of the subject matter
- Proficiency in English language
- Computer and internet access
- Basic computer skills
- Dedication to complete the course
No prior formal qualifications required. Course designed for accessibility.
Course status
This course provides practical knowledge and skills for professional development. It is:
- Not accredited by a recognized body
- Not regulated by an authorized institution
- Complementary to formal qualifications
You'll receive a certificate of completion upon successfully finishing the course.
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