Certified Professional in Social Media Intelligence

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Certified Professional in Social Media Intelligence (CPSMI) equips professionals with in-demand skills. This certification focuses on social listening, sentiment analysis, and competitive intelligence.

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About this course

It's ideal for marketing, public relations, and customer service professionals. Learn to harness the power of social media data for strategic decision-making. Gain expertise in social media analytics and data visualization. Improve brand reputation and customer engagement. Become a sought-after expert in the field of social media intelligence. Upskill today and advance your career. Explore the CPSMI program now!

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Course details

• Social Media Landscape & Trends
• Data Collection & Mining Techniques
• Social Listening & Brand Monitoring
• Sentiment Analysis & Opinion Mining
• Competitive Intelligence & Benchmarking
• Influencer Identification & Analysis
• Crisis Communication & Reputation Management
• Data Visualization & Reporting
• Ethical Considerations & Legal Compliance
• Advanced Analytics & Predictive Modeling

Career path

Job Title (Social Media Intelligence) Description
Social Media Intelligence Analyst Analyze social media data to identify trends, understand customer sentiment, and inform business strategy. Requires strong analytical and data visualization skills.
Social Media Strategist (Intelligence Focused) Develop and implement social media strategies based on insights derived from social media intelligence. Expertise in campaign performance analysis is crucial.
Senior Social Media Intelligence Manager Lead a team in gathering and interpreting social media data. Oversee the development and implementation of social media intelligence programs. Significant experience required.

Entry requirements

  • Basic understanding of the subject matter
  • Proficiency in English language
  • Computer and internet access
  • Basic computer skills
  • Dedication to complete the course

No prior formal qualifications required. Course designed for accessibility.

Course status

This course provides practical knowledge and skills for professional development. It is:

  • Not accredited by a recognized body
  • Not regulated by an authorized institution
  • Complementary to formal qualifications

You'll receive a certificate of completion upon successfully finishing the course.

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Earn a career certificate

Sample Certificate Background
CERTIFIED PROFESSIONAL IN SOCIAL MEDIA INTELLIGENCE
is awarded to
Learner Name
who has completed a programme at
London School of International Business (LSIB)
Awarded on
05 May 2025
Blockchain Id: s-1-a-2-m-3-p-4-l-5-e
Add this credential to your LinkedIn profile, resume, or CV. Share it on social media and in your performance review.
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