Postgraduate Certificate in Social Media Advocacy Crisis Management

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Social Media Advocacy Crisis Management: This Postgraduate Certificate equips you with the essential skills to navigate and mitigate online reputational risks. Designed for communications professionals, NGOs, and public sector employees, this program focuses on proactive strategies and reactive responses to online crises.

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About this course

Learn crisis communication planning, social listening, and digital reputation management techniques. Develop effective messaging and stakeholder engagement skills for social media platforms. Gain practical experience through case studies and simulations. Enhance your career prospects in a rapidly evolving digital landscape. Explore the program today and master the art of social media advocacy crisis management. Enroll now!

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Course details

• Social Media Landscape & Analytics
• Crisis Communication Theories & Best Practices
• Identifying & Assessing Social Media Risks
• Developing a Social Media Crisis Communication Plan
• Social Listening & Monitoring Tools
• Responding to Online Crises: Strategies & Tactics
• Reputation Management & Brand Recovery
• Legal & Ethical Considerations in Social Media Crisis Management
• Case Studies in Social Media Crisis Response
• Post-Crisis Evaluation & Improvement

Career path

Career Role (Social Media Advocacy & Crisis Management) Description
Social Media Manager (Crisis Communications) Develops and implements social media strategies for proactive and reactive crisis management, ensuring brand reputation protection. High demand for strong communication skills.
Digital PR & Crisis Communications Specialist Manages online reputation, responding to and mitigating negative online narratives. Requires strong media relations and crisis communication expertise.
Community Manager (Crisis Response) Engages with online communities, monitors social media for potential crises, and actively manages conversations during challenging situations. Excellent customer service skills essential.
Social Media Analyst (Crisis Intelligence) Analyzes social media data to identify and assess potential risks, providing valuable insights for proactive crisis prevention and reactive management. Strong analytical and data visualization skills required.

Entry requirements

  • Basic understanding of the subject matter
  • Proficiency in English language
  • Computer and internet access
  • Basic computer skills
  • Dedication to complete the course

No prior formal qualifications required. Course designed for accessibility.

Course status

This course provides practical knowledge and skills for professional development. It is:

  • Not accredited by a recognized body
  • Not regulated by an authorized institution
  • Complementary to formal qualifications

You'll receive a certificate of completion upon successfully finishing the course.

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Sample Certificate Background
POSTGRADUATE CERTIFICATE IN SOCIAL MEDIA ADVOCACY CRISIS MANAGEMENT
is awarded to
Learner Name
who has completed a programme at
London School of International Business (LSIB)
Awarded on
05 May 2025
Blockchain Id: s-1-a-2-m-3-p-4-l-5-e
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