Postgraduate Certificate in Social Media Advocacy Crisis Management
-- viewing nowSocial Media Advocacy Crisis Management: This Postgraduate Certificate equips you with the essential skills to navigate and mitigate online reputational risks. Designed for communications professionals, NGOs, and public sector employees, this program focuses on proactive strategies and reactive responses to online crises.
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Course details
• Crisis Communication Theories & Best Practices
• Identifying & Assessing Social Media Risks
• Developing a Social Media Crisis Communication Plan
• Social Listening & Monitoring Tools
• Responding to Online Crises: Strategies & Tactics
• Reputation Management & Brand Recovery
• Legal & Ethical Considerations in Social Media Crisis Management
• Case Studies in Social Media Crisis Response
• Post-Crisis Evaluation & Improvement
Career path
Career Role (Social Media Advocacy & Crisis Management) | Description |
---|---|
Social Media Manager (Crisis Communications) | Develops and implements social media strategies for proactive and reactive crisis management, ensuring brand reputation protection. High demand for strong communication skills. |
Digital PR & Crisis Communications Specialist | Manages online reputation, responding to and mitigating negative online narratives. Requires strong media relations and crisis communication expertise. |
Community Manager (Crisis Response) | Engages with online communities, monitors social media for potential crises, and actively manages conversations during challenging situations. Excellent customer service skills essential. |
Social Media Analyst (Crisis Intelligence) | Analyzes social media data to identify and assess potential risks, providing valuable insights for proactive crisis prevention and reactive management. Strong analytical and data visualization skills required. |
Entry requirements
- Basic understanding of the subject matter
- Proficiency in English language
- Computer and internet access
- Basic computer skills
- Dedication to complete the course
No prior formal qualifications required. Course designed for accessibility.
Course status
This course provides practical knowledge and skills for professional development. It is:
- Not accredited by a recognized body
- Not regulated by an authorized institution
- Complementary to formal qualifications
You'll receive a certificate of completion upon successfully finishing the course.
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