Certified Specialist Programme in Conflict Resolution for HR Departments
-- viewing nowConflict Resolution training is crucial for HR professionals. This Certified Specialist Programme equips HR departments with practical skills and best practices in managing workplace conflict.
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Course details
• Communication and Negotiation Skills for Conflict Resolution
• Mediation and Facilitation Techniques
• Investigating and Addressing Workplace Harassment and Bullying
• Conflict Prevention Strategies and Proactive HR Practices
• Legal and Ethical Considerations in Conflict Resolution
• Developing and Implementing a Conflict Resolution Policy
• Managing Difficult Conversations and Performance Issues
• Utilizing Alternative Dispute Resolution (ADR) Methods
• Post-Conflict Analysis and Evaluation
Career path
Career Role (Conflict Resolution Specialist) | Description |
---|---|
HR Conflict Resolution Advisor | Provides expert advice and support to HR teams on conflict management, mediation and grievance procedures, ensuring compliance and fairness. |
Senior Workplace Mediator (Certified) | Experienced mediator with proven success resolving complex workplace disputes, reducing conflict escalation, and fostering positive work environments. |
Employee Relations Specialist (Conflict Management) | Investigates employee relations issues, manages disciplinary processes and conducts conflict resolution interventions, promoting a harmonious workplace. |
Industrial Relations Officer (Conflict Resolution) | Focuses on preventing and resolving collective bargaining disputes, negotiating agreements, and maintaining positive relationships with trade unions. |
HR Business Partner (Conflict Resolution Focus) | Provides strategic HR support to specific business units, including conflict resolution expertise and proactive conflict prevention strategies. |
Entry requirements
- Basic understanding of the subject matter
- Proficiency in English language
- Computer and internet access
- Basic computer skills
- Dedication to complete the course
No prior formal qualifications required. Course designed for accessibility.
Course status
This course provides practical knowledge and skills for professional development. It is:
- Not accredited by a recognized body
- Not regulated by an authorized institution
- Complementary to formal qualifications
You'll receive a certificate of completion upon successfully finishing the course.
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