Advanced Certificate in Conflict Resolution and HR

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Conflict Resolution is crucial in today's workplaces. This Advanced Certificate equips HR professionals and managers with advanced skills in conflict management and mediation.

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About this course

Learn effective negotiation strategies and mediation techniques. Develop your understanding of HR policies and employment law related to conflict. Master communication skills and emotional intelligence for successful conflict resolution. Prevent workplace disputes and foster a positive work environment. The program benefits individuals aiming for promotion or leadership roles. Enhance your problem-solving abilities and build collaborative relationships. Become a highly sought-after HR specialist. Enroll today and transform your HR career!

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Course details

• Conflict Resolution Theories and Models
• Mediation and Negotiation Skills
• Workplace Investigations and Disciplinary Procedures
• Diversity, Equity, and Inclusion in the Workplace
• Effective Communication and Interpersonal Skills
• Stress Management and Emotional Intelligence
• Legal and Ethical Considerations in HR
• Performance Management and Conflict Prevention
• Restorative Justice Practices
• Advanced Case Studies in Conflict Resolution

Career path

Career Role (Conflict Resolution & HR) Description
Senior HR Manager (Conflict Resolution Specialist) Leads conflict resolution initiatives, manages HR teams, and develops strategic HR policies within large organizations. High demand for strategic thinking and advanced conflict management skills.
Conflict Resolution Consultant (HR Expertise) Provides expert advice and training on conflict resolution techniques to businesses. Requires strong HR knowledge and mediation skills, high job satisfaction potential.
HR Business Partner (Conflict Management) Partners with business leaders to resolve workplace conflicts, improve employee relations, and drive HR strategies. Excellent communication & collaboration skills are crucial.
Employment Mediator (Conflict Resolution) Facilitates resolution of employment disputes, providing neutral guidance and fostering mutually acceptable solutions. Strong mediation and communication are vital.

Entry requirements

  • Basic understanding of the subject matter
  • Proficiency in English language
  • Computer and internet access
  • Basic computer skills
  • Dedication to complete the course

No prior formal qualifications required. Course designed for accessibility.

Course status

This course provides practical knowledge and skills for professional development. It is:

  • Not accredited by a recognized body
  • Not regulated by an authorized institution
  • Complementary to formal qualifications

You'll receive a certificate of completion upon successfully finishing the course.

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Earn a career certificate

Sample Certificate Background
ADVANCED CERTIFICATE IN CONFLICT RESOLUTION AND HR
is awarded to
Learner Name
who has completed a programme at
London School of International Business (LSIB)
Awarded on
05 May 2025
Blockchain Id: s-1-a-2-m-3-p-4-l-5-e
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