Advanced Skill Certificate in Conflict Resolution for Social Services
-- viewing nowConflict Resolution skills are crucial in social services. This Advanced Skill Certificate equips social workers, case managers, and other professionals with advanced techniques for managing conflict.
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Course details
• Mediation and Arbitration in Social Service Contexts
• Conflict Analysis and Root Cause Identification
• Restorative Justice Principles and Practices
• Power Dynamics and Bias in Conflict
• Trauma-Informed Conflict Resolution
• Ethical Considerations in Conflict Resolution
• Communication Skills for Difficult Conversations
• Crisis Intervention and De-escalation Techniques
• Documentation and Reporting in Conflict Resolution
Career path
Career Role (Conflict Resolution in Social Services - UK) | Description |
---|---|
Mediation Officer (Conflict Resolution, Social Work) | Facilitates communication and agreement between disputing parties in social settings, often family conflicts or community disputes. High demand due to increasing societal pressures. |
Family Support Worker (Conflict Resolution, Child Protection) | Provides support to families experiencing conflict, aiming to improve relationships and prevent escalation. Crucial role in safeguarding vulnerable children. |
Community Relations Officer (Conflict Management, Social Justice) | Works to address community tensions and build positive relationships between diverse groups. Requires strong conflict resolution and communication skills. |
Youth Worker (Conflict Resolution, Youth Justice) | Supports young people navigating conflict, providing guidance and conflict resolution skills training. Growing need given the challenges faced by young people. |
Entry requirements
- Basic understanding of the subject matter
- Proficiency in English language
- Computer and internet access
- Basic computer skills
- Dedication to complete the course
No prior formal qualifications required. Course designed for accessibility.
Course status
This course provides practical knowledge and skills for professional development. It is:
- Not accredited by a recognized body
- Not regulated by an authorized institution
- Complementary to formal qualifications
You'll receive a certificate of completion upon successfully finishing the course.
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