Postgraduate Certificate in Conflict Resolution for Crisis Communications

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Conflict Resolution is vital in crisis communications. This Postgraduate Certificate equips professionals with advanced skills in mediation, negotiation, and crisis management.

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About this course

Designed for experienced communicators, this program focuses on de-escalation techniques and strategic communication during high-pressure situations. You'll learn to analyze conflict dynamics, develop effective communication strategies, and manage stakeholder expectations in public relations and risk communication contexts. Gain a competitive edge in a demanding field. Develop your leadership and problem-solving abilities. Explore the program today and transform your crisis communication expertise. Enroll now!

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Course details

• Fundamentals of Conflict Resolution in Crisis Communications
• Crisis Communication Strategies and Techniques
• Stakeholder Communication and Engagement in Crisis Situations
• Legal and Ethical Considerations in Crisis Communications
• Media Relations and Public Affairs during Crises
• Social Media and Digital Communication in Crisis Management
• Psychological Aspects of Crisis Communications
• Case Studies and Best Practices in Conflict Resolution for Crisis Communications
• Crisis Preparedness and Training for Conflict Resolution

Career path

Career Role in Crisis Communications & Conflict Resolution Description
Crisis Communication Manager (Postgraduate Certificate Holders) Develops and implements strategies to manage reputational risks during crises. High demand for conflict resolution and negotiation skills.
Conflict Resolution Specialist (Media & Public Relations) Mediates disputes between organizations and stakeholders, utilizing conflict resolution techniques within a communications framework. Essential for effective public relations.
Negotiator (International Crisis Management) Works on the international stage managing critical incidents and negotiating resolutions in high-stakes situations. Postgraduate qualifications highly valued.
Public Relations Officer (Conflict Sensitive) Manages public image and communications, carefully considering the potential for conflict and ensuring sensitive and effective message delivery.

Entry requirements

  • Basic understanding of the subject matter
  • Proficiency in English language
  • Computer and internet access
  • Basic computer skills
  • Dedication to complete the course

No prior formal qualifications required. Course designed for accessibility.

Course status

This course provides practical knowledge and skills for professional development. It is:

  • Not accredited by a recognized body
  • Not regulated by an authorized institution
  • Complementary to formal qualifications

You'll receive a certificate of completion upon successfully finishing the course.

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Skills you'll gain

Conflict Negotiation Crisis Communications Mediation Skills Strategic Planning

Course fee

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Earn a career certificate

Sample Certificate Background
POSTGRADUATE CERTIFICATE IN CONFLICT RESOLUTION FOR CRISIS COMMUNICATIONS
is awarded to
Learner Name
who has completed a programme at
London School of International Business (LSIB)
Awarded on
05 May 2025
Blockchain Id: s-1-a-2-m-3-p-4-l-5-e
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